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Process
Active Monitoring
Use of observability tools to detect downtime or service degradation before your users do.
Triage and Response
Immediate incident triage based on criticality (SLA) and allocation of specialized resources.
Resolution and Testing
Bug fixing and execution of automated regression tests to ensure stability.
Secure Deployment
Deployment of patches and improvements via secure pipelines with zero downtime.
Strategy, not just code.
Bad code can be fixed, but bad architecture can sink a company. We provide the senior vision your project needs to scale without breaking, avoiding costly mistakes before they happen.
Key Benefits
Drastic reduction of technical debt.
Guaranteed scalability and maintainability.
Extended Lifecycle
Software is not static; it degrades if not cared for. We offer custom maintenance plans to extend the useful life of your applications and maximize ROI.
From quick bug fixes to feature evolution, we integrate as your IT department so you always have support.
Maintenance Types
Adapted to your critical needs.
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Corrective Maintenance
Quick solution (Hotfix) for critical incidents and bugs affecting the service.
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Preventive Maintenance
Dependency updates, security patches and log optimization.
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Evolutionary Maintenance
Development of small improvements and adaptations to new requirements.
Frequently
Asked
Questions about
Maintenance.
It includes everything necessary for the web not to go down: server monitoring, daily backups, plugin/CMS/framework updates and technical support for incidents.
Yes, we work with defined SLAs (Service Level Agreements). For critical incidents that block the business, our response time is less than 1 hour.
Yes, we can take over the maintenance of old or legacy projects, after an initial technical audit to assess their status and risks.
We have a ticket system for ordinary management and a direct phone/Slack channel for emergencies, ensuring that you always talk to a human.